At The Big Van Man, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (thebigvanman.co.uk).
Information we collect
When you use our website, we may collect the following information:
- Personal information: When you fill out our contact form, we collect your name, email address, phone number, and any message you submit.
- Automatically collected information: We may collect anonymous data such as your IP address, browser type, and how you interact with our website to improve our services.
- Google Analytics data: We use Google Analytics to track website traffic and user interactions. This helps us understand how visitors use our site and improve its functionality. Google Analytics may collect data such as your IP address, device type, browser information, and browsing behaviour on our site.
How we use your information
We use the information collected to:
- respond to enquiries and messages submitted through our contact form
- improve our website and services
- ensure the security and functionality of our website
- analyse website traffic and user behaviour using Google Analytics
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data security
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or alteration. However, please be aware that no method of online transmission is 100% secure.
Cookies and tracking
We may use cookies or similar tracking technologies to enhance user experience and analyse website traffic. Google Analytics uses cookies to collect and analyse usage data. You can adjust your browser settings to refuse cookies if you prefer.
For more details on how Google Analytics handles data, please review Google’s Privacy Policy.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
Your rights
You have the right to request access to the personal data we hold about you, request correction or deletion of your data, and withdraw consent for us to process your data where applicable.
To exercise these rights, please contact us.
Changes to this policy
We may update this policy from time to time.
This policy was last updated on Thursday 10 April 2025.
Contact us
You can contact us if you have any questions about this policy or how we handle your data.